Furnace & Heating Repair in Richardson, Plano & North Dallas

Signs your furnace or heater needs repair

Most heating systems give you a warning before they quit completely. Call us if you notice any of these:

• Cold or lukewarm air coming from the vents while the thermostat is calling for heat.
• The furnace won’t start, or it starts and shuts off again after a few minutes (short cycling).
• Weak airflow in some rooms, or some rooms much colder than others.
• New noises, such as banging when the burners light, squealing, grinding or rattling from the blower.
• A burning smell that lasts more than the first few minutes of the season. A little dust burn-off on the first cold day is normal. A smell that sticks around is not.
• The pilot or ignitor won’t light, or you hear clicking with no flame.
• The thermostat is blank or doesn’t respond, even with fresh batteries.
• Higher gas or electric bills without a change in how you use your heat.
• A heat pump that runs all the time, blows cool air in heating mode, or is covered in ice that doesn’t clear.

If you smell gas (a rotten-egg odor), leave the house right away, don’t flip switches or use anything that could spark, and call your gas utility or 911 from outside. If a carbon monoxide alarm sounds, get everyone outside and call 911. Once the home is safe, call us at (469) 252-0599 and we’ll find and fix the cause.

Common heating problems we fix

North Texas winters are mild most days and then drop below freezing fast. That stop-and-start pattern is hard on equipment that sat unused all summer. These are the problems homeowners call us about most often:

Gas furnace problems

• Dirty or failed flame sensors that shut the burners off right after they light
• Hot surface ignitors and pilot assemblies that no longer light
• Pressure switch, inducer motor and venting problems
• Gas valve and burner issues (we’re licensed for gas work)
• Blower motors, capacitors and belts that cause weak or no airflow
• Control board and wiring faults

Electric furnace and air handler problems

• Burned-out heat strips (heating elements) and sequencers
• Tripped breakers and limit switches
• Blower and fan relay failures

Heat pump problems

• Reversing valve problems that leave the system stuck in cooling
• Defrost control and sensor faults that let the outdoor coil ice over
• Refrigerant leaks and low charge
• Backup heat that doesn’t come on when it’s very cold outside

Thermostat and airflow problems

• Thermostat wiring, settings and replacement
• Clogged filters and blocked returns that make the furnace overheat and shut down
• Duct problems that leave some rooms cold

Not sure which kind of system you have? That’s fine. Tell us what you’re seeing when you call, and the technician will figure out the rest on site. Learn more about heat pumps or furnace maintenance.

How our heating repair visit works

1. Call or request service. Call (469) 252-0599 any time, day or night, or use our online form. We’ll ask what the system is doing and set up the soonest available visit.
2. Diagnostic. The technician checks the whole system: thermostat, ignition, burners or heat strips, safety switches, blower, filter and airflow, and for gas furnaces, the venting. The diagnostic is $89, and it’s waived when you go ahead with the repair.
3. Upfront price. You get a clear explanation of what’s wrong and the price before any work starts. If there’s more than one way to fix it, we’ll walk you through the options. You decide.
4. Repair and test. Once you approve, we make the repair and run the system through a full heating cycle to make sure it lights, heats and shuts off the way it should.
5. Straight advice. If your furnace or heat pump is near the end of its life, we’ll tell you honestly and explain your options, including heating system replacement, so you can make the call that’s right for your home and budget.

Repair or replace your heating system?

Most heating problems can be repaired. Replacement starts to make sense when a system is older, needs a major part like a heat exchanger or compressor, keeps breaking down, or can no longer keep the house comfortable. A cracked heat exchanger on a gas furnace is a safety issue. If we find one, we’ll show you what we found and explain why the furnace shouldn’t keep running.

We never pressure anyone into a new system. You’ll get the facts and the price, and the decision is yours.

Heating repair across North Dallas and Collin County

Chrome is based in Richardson and serves homeowners in Richardson, Plano, Garland, Dallas, Allen, Frisco, McKinney, Carrollton, Addison, Wylie, Murphy and Sachse, plus nearby north DFW communities. If you’re not sure we cover your street, just call. See all of our service areas.

We work on homes only. That way our schedule stays focused on families who need their heat back.

Why homeowners call Chrome for furnace repair

• Local since 2011. We’ve been fixing heating and cooling systems in Richardson and the surrounding cities for years.
• Phone answered 24/7. Call any time, and you’ll reach someone who can help get you on the schedule.
• Upfront pricing. You’ll know the price before we start, with no surprises on the invoice.
• $89 diagnostic, waived with repair. When you go ahead with the repair, you don’t pay for the diagnostic.
• Licensed for gas work. Texas HVAC contractor license TACLA39009E.

Call (469) 252-0599