A plumbing emergency rarely happens at a convenient time. A supply line bursts under the sink at midnight, the water heater dumps its tank into the garage, or the toilets start backing up the night before guests arrive. Chrome Heating & Air Conditioning answers the phone 24 hours a day at (469) 252-0599, and emergency service is available every night across Richardson, Plano, Frisco, McKinney and Allen.
What counts as a plumbing emergency?
Call us right away for:
- Burst or leaking pipes – water spraying, dripping through a ceiling, or pooling on the floor.
- Water heater leaks – especially a tank leaking from the bottom.
- Sewer backups – wastewater coming up through tubs, showers or floor drains.
- No water at all to the house or a key fixture.
- Suspected gas leaks – a rotten-egg smell near a water heater, range or gas line. Leave the house first, then call your gas utility or 911 from outside. Once it’s safe, we can repair the line; we’re licensed for gas work.
- Frozen pipes during a North Texas cold snap.
What to do before we arrive
- Shut off the water. Use the fixture’s shut-off valve, or the main shut-off for the house (often near the front of the property or where the line enters the home).
- Turn off the water heater if it’s leaking – gas units to “pilot” or “off,” electric units at the breaker.
- Move valuables away from the water and take photos for insurance.
- Don’t use drains if sewage is backing up.
How emergency calls work
- A person answers at (469) 252-0599, day or night.
- We diagnose the problem. The $89 diagnostic is waived when you go ahead with the repair.
- You get an upfront price before any work starts – even at 2 a.m.
- If the fix is a big one, like a new water heater or sewer repair, 100% financing with no money down is available on approved credit.
Licensed for plumbing, gas and HVAC
Emergency work is done under Texas plumbing license RMP #38893. We’re also licensed for gas work and hold HVAC license TACLA39009E, so whether the emergency is a gas water heater, a furnace or a flooded AC drain line, one call covers it.
Five cities, one number
We cover emergency plumbing calls in Richardson, Plano, Frisco, McKinney and Allen. You don’t need a different number for nights or weekends – (469) 252-0599 is the same line around the clock. Save it in your phone now so you have it when a pipe bursts.
FAQ
Do you really answer at night?
Yes. Our phones are answered 24/7, and emergency service is available every night.
Which areas do you cover for emergencies?
Richardson, Plano, Frisco, McKinney and Allen.
Will I know the price before you start?
Yes. You get an upfront price before any work starts, day or night.
What if I smell gas?
Leave the home immediately and call your gas utility or 911 from outside. After it’s safe, call us to repair the gas line.
Plumbing emergency? Call (469) 252-0599 now – answered 24/7.
